Student Services

Email Communications 

Due to the sensitive and confidential nature of protected health information, email correspondence from ASC will only be directed to students' UNO email accounts. For security reasons, ASC does not send private student information to personal email accounts such as gmail. Students are encouraged to check their UNO student email frequently.

If you need support in accessing your university email account, please contact the MavTECH Help Center.

Accommodations Process 

First-time ASC applicants can initiate a request for disability accommodations or medical supervision by clicking the button below to log into the secure online services portal. Logging in requires UNO single sign-on with Duo authentication, and students can fill out a new student application and upload disability documentation right on the portal.

Current or former ASC-affiliated students can log into the portal to view their accommodation plan, send notification letters to their faculty, submit a request for medical supervision, or submit documentation of a new diagnosis. Existing students who wish to request additional services should use the "Additional Request/New Documentation" link on the left navigation bar inside the portal. Please do not submit a new student application for services; it will be flagged as a duplicate and deleted by the system.

Disability documentation may be in the form of:

• A letter from a medical doctor or health provider;
• Individual Education Plan (IEP) with Multidisciplinary Team Report (MDT);
• 504 Plan;
• Report of Evaluation/Assessment from a psychologist; or,
• Your current treating provider can complete the Provider Evaluation Form.

Any form of documentation you provide must include your diagnosis, functional limitations, and recommendations for accommodation. Documentation should be uploaded directly to the online portal. Please note that accommodations are not retroactive, so any accommodation plan established now would support you on a going-forward basis only.

• Documentation Guidelines
• Provider Evaluation Form

Concussion 

Temporary accommodations are available to students who sustain a concussion. To initiate a request for concussion services, please log into the ASC Online Services Portal to fill out a new student application (new ASC students) or an additional request (existing ASC students) and upload a letter or other medical documentation that states the concussion diagnosis and the date of injury. After the documentation is received and reviewed, you will have a brief telephone appointment with an Accessibility Specialist.

Medical Supervision 

Medical Supervision allows students to regain lost attendance points and makeup assignments and exams that were missed during excused absences. To initiate a request for medical supervision, please log into the ASC Online Services Portal to fill out a new student application (new ASC students) or an additional request (existing ASC students) and upload a letter or other medical documentation that states the date(s) or date range(s) that you were under medical care and unable to attend class. ASC will send email notifications to your instructors excusing your absences for those dates. Medical supervision is retroactive, so if you have provider notes excusing you for past dates, you can still upload them after the fact.

Student Responsibilities 

All students registered with ASC are expected to abide by the policies and procedures listed below.

• Accommodation Procedures
• UNO Student Code of Conduct
• Testing Procedures
• Assistive Note Taking Device Agreement

Alternate Format Materials 

For students who qualify for "E-Text" as part of their accommodation plan, please use your individual BookShare account to search for your textbooks in accessible format.

If the textbooks are not available on BookShare, please purchase your materials in electronic format from the vendor of your choice. If you cannot locate your textbooks in electronic format, please contact ASC for instructions and next steps. Any return or exchange of hard-copy (in-print) materials is subject to the return policies of the vendor used.

• BookShare
• Accessible Textbook Request Form
• Copyright Agreement Form

Housing Accommodations 

Assistance Animals 

Assistance Animals are not permitted in University housing without the prior written approval of the Accessibility Services Center. Because of the time needed to process requests to reside with an assistance animal and to make the necessary arrangements to address students’ accommodation needs, students are encouraged to submit their request as far in advance as possible prior to their intended move-in date, preferably at least sixty (60) calendar days in advance. If the need to reside with an assistance animal should arise after the student has already moved into University housing, the student should submit a request to the ASC as soon as possible. The ASC will review each request to reside with an assistance animal on an individualized basis through an interactive process with the student and their healthcare provider and will seek to accommodate each such request to the extent required under the law and to the extent appropriate housing is available.   

To initiate a request for an assistance animal in university residence halls, please log into the ASC Online Services Portal to fill out a new student application (new ASC students) or an additional request (existing ASC students) and upload your completed Assistance Animal Request Form and your disability documentation. 

Documentation may be in the form of: 

• A Provider Verification Form completed by your current treating health care provider; or,
• A letter from your current treating provider that contains your diagnosis, functional limitations, breed of animal, nexus (relationship) of the animal to the disability, other treatment modalities/measures used to mitigate limitations caused by the impairment, and if the mitigating measures eliminate the substantial limitations.

Only one assistance animal is allowed per student, and the animal must be fully licensed, vaccinated, and housebroken to be considered for the assistance animal process. Puppies or kittens that are too young to receive their full rabies vaccination are not allowed.

After your Assistance Animal Request Form and your documentation of disability are received, ASC will email you with information about next steps. Please note: the process is not complete until you receive an Official Notification of Housing Accommodation from ASC. As stated in the assistance animal policy, no animal may be kept in university housing at any time prior to the approval of the animal as a reasonable accommodation.

Assistance animals are sometimes also referred to as emotional support animals (ESA.)

• Assistance Animal Policy and Agreement
• Assistance Animal Request Form
• Provider Verification Form

Housing Lease Cancellation 

To request a medical withdrawal from your university housing lease, please log into the ASC Online Services Portal to fill out a new student application (new ASC students) or an additional request (existing ASC students) and upload both your Lease Contract Cancellation Form (link below) and your supporting documentation from your health care provider stating that it’s medically necessary for you to move out of university housing. 

If your housing lease cancellation is approved, Housing & Residence Life will be notified, and you will be informed via email.

• Lease Contract Cancellation Form

Academic Appeal 

To medically withdrawal from classes, students must submit their medical appeal requests and supporting documentation to the UNO Care Team. The ASC is not involved in the adjudication of appeals.

• Medical Appeal Process