Student Services

Email Communications 

Due to the sensitive and confidential nature of protected health information, email correspondence from ASC will only be directed to students' university email accounts.

For security reasons, ASC does not send private student information to personal email accounts such as gmail. Students are encouraged to check their university email frequently.

If you need support in accessing your university email account, please contact the MavTECH Help Center.

Accommodations Management 

Students registered with ASC can click the link below to log in to the secure online services portal. Logins require a UNO single sign-on with Duo authentication.

There is a wide array of information and functionality available to students on the portal, including individual plan eligibilities, faculty accommodation notification requests, adding another instructor to a course, and student policiy and procedure documents.

Visit the ASC Online Services Portal

Accommodation Request Process 

Students can initiate a request for disability accommodations by visiting the ASC Application Center. Students should fill out an application and upload disability documentation right on the portal.

Disability documentation may be in the form of:

• UNO Provider Evaluation Form (link below)
• A letter on letterhead from your current treating provider
• Report of evaluation/assessment from a psychologist
• From high school: IEP or 504 plan - must include the multidisciplinary team report (MDT)

• Provider Evaluation Form

Concussion 

Temporary accommodations are available to students who sustain a concussion. If you have a concussion, please visit the ASC Application Center to complete a Concussion Support Request and upload a letter or other medical documentation that states the concussion diagnosis and the date of injury.

After the documentation is received and reviewed, you will have a brief telephone appointment with an Accessibility Specialist.

Medical Supervision 

Medical Supervision allows the possibility for students to regain lost attendance points and makeup assignments and exams that were missed during health-related excused absences.

Students can initiate a request for medical supervision by visiting the ASC Application Center. Students should fill out an application and upload medical documentation that states the exact date(s) that they were under medical care and unable to attend class.

Medical Supervision documentation may be in the form of:

• A letter on letterhead from a medical clinic or health provider
• A "return to work/school" form from a medical clinic or health provider
• Hospitalization paperwork displaying admission/discharge dates

ASC will review the documentation and work with you for the most appropriate intervention. If medical supervision is indicated, ASC will send email notifications to your instructors. Medical supervision is retroactive, so if you have provider notes excusing you for past dates, you can still upload them after the fact. Please do not submit doctors' notes to faculty.

Reminder: Medical supervision is only applicable when the student is the patient. Concerns related to bereavement support, student-as-caregiver situations, or law enforcement involvement should be directed to UNOCareTeam@unomaha.edu. Missed attendance due to weather, transportation, employment, or other non-health reasons should be handled directly between the instructor and the student.

Housing Accommodations 

To initiate a request for housing accommodations in university residence halls, please visit the ASC Application Center to complete a Housing Disability Support Request and upload documentation of your disability. If you have already requested academic accommodations, you may use the same disability documentation if it's relevant.

Assistance Animals 

Assistance Animals are not permitted in University housing without the prior written approval of the Accessibility Services Center. To initiate a request for an Assistance Animal, please visit the ASC Application Center and complete a Housing Assistance Animal Request. Please upload the following items as part of your application:

1. Disability documentation
2. Photo of your animal

For dogs and cats:
3. Copy of your animal’s current rabies vaccination record
4. Copy of your animal’s current license from Douglas County

Disability documentation may be in the form of:

• The UNO Provider Verification Form (link below) completed by your current treating health care provider; or,
• A letter from your current treating provider that contains your diagnosis, functional limitations, breed of animal, nexus (relationship) of the animal to the disability, other treatment modalities/measures used to mitigate limitations caused by the impairment, and if the mitigating measures eliminate the substantial limitations.

After your documentation is received, ASC will email you with information about next steps.

Only one assistance animal is allowed per student, and the animal must be fully licensed, vaccinated, and housebroken to be considered for the assistance animal process. Puppies or kittens that are too young to receive their full rabies vaccination are not allowed.

Please note: the process is not complete until you receive an Official Notification of Housing Accommodation from ASC. As stated in the assistance animal policy, no animal may be kept in university housing at any time prior to the approval of the animal as a reasonable accommodation.

Assistance animals are sometimes also referred to as emotional support animals (ESA.)

• Assistance Animal Policy and Agreement
• Provider Verification Form

Housing Lease Cancellation 

To request a medical withdrawal from your university housing lease, please visit the ASC Application Center and complete a Housing Lease Cancellation Request. Students must upload both their Lease Contract Cancellation Form (link below) and their supporting documentation from a health care provider stating that it’s medically necessary for them to move out of university housing.

If the lease cancellation is approved, Housing and Residence Life will be notified, and the student will be copied on that email.

• Lease Contract Cancellation Form

Academic Appeal 

To medically withdrawal from classes, students must submit their request and supporting documentation to the Medical Withdrawals Committee. The ASC does not adjudicate medical withdrawal requests. Questions about medical withdrawals should be directed to MedicalWithdrawals@unomaha.edu.

• Medical Withdrawal Process