- Marital/Relationship Issues
- Alcohol and Drug Abuse/Dependency
- Work / Life Balance
- Personal Wellness
- Family/Parenting Concerns
- Grief and Loss
- Mental Illness
- Financial Concerns (for unexpected financial emergencies and more information to see if you qualify for UNO's Emergency Loan Fund, please contact Human Resources at 402.554.2321 or email at firstname.lastname@example.org)
Who is eligible to use these Services?
All benefit-eligible UNO Faculty and Staff and eligible dependents can receive assistance and counseling provided through the FEAP
*You do not need a referral from a manager or supervisor to use these services*
Contacting Best Care for assistance is convenient and confidential
When you contact the FEAP, a qualified Best Care staff member will speak with you to assess the nature of the problem and to identify the best course of action to be taken. In most instances, problems can be resolved within a number of confidential and private sessions with a Best Care Professional provided at their location. If a referral to a community resource is necessary, the FEAP staff will refer you to the most appropriate resource available.
Best Care services are provided by UNO and available to you at no cost. The program offered to you provides five (5) counseling sessions for you and your eligible dependent family members. Some situations may require the use of on-going or specialized support. In this case, your Best Care counselor will work with you to find the most appropriate and cost effective resource. Any fees related to using that resource then become your responsiblity.
Convenient Service times Available
Day, evening, and weekend appointments are available to meet the needs of your busy schedule. Best Care counselors provide assistance over the phone, online via a secure website, and in-person at a convenient location near your worksite or home. Crisis and emergency services are available 24 hours a day, 7 days a week.
Confidentiality is a Priority
Your use of Best Care FEAP counseling is completely confidential. Information cannot be shared with anyone without your written permission, unless otherwise required by Law.
Additional Services Provided
- Training & Wellness Resources. To access numerous health & wellness resources & webinars, go to www.BestCareEAP.org. Enter the login bcUNOe and password UNO
- Management/Supervisory Education and Consultations
- Crisis Management/Interventions
- Online presentations - Best Care FEAP Services
- Conflict Management
- Educational In-Services and Workshops