A MavCARD is an essential part of campus life at UNO, providing access to services, facilities, and more. These procedures can help you get the most out of your MavCARD.
Find more information about:
Lost, Stolen, or Damaged MavCARDs
MavCARD Eligibility
MavCARDs are available to current UNO students, faculty, staff, and approved university affiliates. Eligibility is verified before a MavCARD is issued.
- Students: Must be actively enrolled in at least one course during the current or upcoming semester. Graduate assistants and teaching assistants receive student MavCARDs.
- Faculty and Staff: Are eligible beginning on their official start date once employment information is available in the university system.
- Affiliates: Affiliate MavCARDs are issued to individuals who are not current UNO students, faculty, or staff but have a temporary affiliation with the university (e.g., contractors, volunteers, or campus partners). UNO departments must submit the appropriate Affiliate MavCARD Request Form prior to issuance.
Individuals may have only one active MavCARD, based on their primary university role.
For complete eligibility requirements, see the MavCARD Cardholder Agreement.
Get a MavCARD
Eligible students, faculty, staff, and university affiliates can receive a MavCARD in person or request one online.
Eligibility is verified before a MavCARD is issued.
What You'll Need
Bring your NUID number and acceptable identification.
Acceptable Identification
The University requires a person’s photo and identity to be verified against an approved form of identification to issue a MavCARD.
Bring one government-issued photo ID, such as:
- Domestic or foreign driver’s license
- Military ID
- Domestic or foreign passport
- Other state- or government-issued photo ID with your photo and name.
Don't have a government-issued photo ID? Bring two of the following. One must include the cardholder’s name and photo:
- High school ID
- School yearbook with name and photo
- High school diploma
- Birth certificate
- Medicare or Medicaid card with name
- Permanent resident card
Identification must be the original, physical document. Photos, screenshots, and photocopies are not accepted.
Note: MavCARDs are not considered a legal form of identification and are not to be used for purposes outside of the University of Nebraska at Omaha.
Get a MavCARD In Person
Visit MavCARD Services in Milo Bail Student Center, Room 216, Monday–Friday from 8 A.M.–5 P.M.
- Bring your NUID and acceptable identification.
- Have a photo taken in the office or upload one in advance through the GET Mobile App.
- Once eligibility and identity are verified, your MavCARD will be printed during your visit.
Uploaded photos must meet MavCARD Photo Guidelines. Photos are manually reviewed by MavCARD Services staff and may take up to one business day to be processed.
Get a MavCARD Online
Eligible cardholders can request their first MavCARD online.
- Upload a photo through GET Mobile App and wait for approval.
- Complete the MavCARD Online Request Form.
- Choose to pick up your MavCARD at MavCARD Services or have it mailed to a U.S. address.
Uploaded photos must meet the MavCARD Photo Guidelines. Photos are manually reviewed by MavCARD Services staff and may take up to one business day to be processed.
Online requests generally take 5–7 business days to process. Mailing delivery times vary and are not guaranteed.
Incoming housing students: Beginning August 1, MavCARDs will not be mailed to students living in university housing before fall move-in. Housing students may still choose to pick up their MavCARD in person at the MavCARD Services Office (MBSC 216) before their designated move-in date.
MavCARD Fees
There is no charge for a student, faculty, or staff’s first MavCARD.
Students are charged a student fee for the operation and maintenance of the MavCARD system. This fee will show up on a student’s account at the time of registration. (See Mandatory Student Fees) These fees enable MavCARD Services to provide reliable and efficient services to students, faculty, and staff, ensuring that MavCARDs remain an effective tool for campus life.
Updating Your MavCARD
Do I Need to Renew My MavCARD?
Usually, no. MavCARDs remain valid as long as one maintains an eligible enrollment, employment, or university affiliation.
A new card may be needed if university status, name, or photo changes, or if the card is lost, stolen, or damaged.
Updating a MavCARD Photo
A new photo can be taken at MavCARD Services or uploaded through the GET Mobile App.
Uploaded photos must meet the MavCARD Photo Guidelines. Photos are manually reviewed by MavCARD Services staff and may take up to one business day to be processed.
A $15 replacement fee applies when replacing a card solely for updating a photo.
Chosen Names and Legal Name Changes
MavCARDs can be updated after a chosen or legal name change has been processed through the appropriate university system.
Chosen Names
UNO students, faculty, and staff may have a chosen name displayed on their MavCARD once it has been established in university records.
- Students: Update your chosen name through MavLINK or the University Registrar’s Office.
- Faculty and staff: Update your chosen name through Human Resources or Firefly.
Once the chosen name has been updated, and has updated across university systems, visit MavCARD Services to request an updated card.
A $15 replacement fee applies when an existing MavCARD is reprinted solely to display a chosen name.
Legal Name Changes
Legal name changes must first be updated in official university records.
- Students: Update your legal name through the University Registrar’s Office.
- Faculty and staff: Update your legal name through Human Resources.
Once the change has been processed, and has updated across university systems, visit MavCARD Services with acceptable identification and any required documentation to request an updated MavCARD.
There is no replacement fee for a documented legal name change.
Please Note: MavCARD Services cannot manually add or change chosen or legal names in university records.
Lost, Stolen, or Damaged MavCARDs
If your MavCARD is lost or stolen, deactivate it as soon as possible to help prevent unauthorized use.
Deactivate Your MavCARD
Use the GET Mobile App or contact the MavCARD Services Office to report your card as lost. This will temporarily deactivate your MavCARD.
If you find your card before receiving a replacement, you can reactivate it through the GET Mobile App or contact the MavCARD Services Office.
For step-by-step instructions, visit the Lost or Stolen MavCARDs page.
Get a Replacement MavCARD
If your card is lost, stolen or damaged, visit MavCARD Services in MBSC 216 to receive a replacement.
- Bring an acceptable form of identification.
- A $15 non-refundable replacement fee applies to reprint a card that is lost, stolen, or damaged.
- Students may pay the fee at MavCARD Services or have it charged to their student account.
- Faculty, staff, and affiliates must pay the replacement fee at the MavCARD Services Office.
Once a replacement MavCARD is issued, the previous card is permanently deactivated and cannot be reactivated, even if it is later found.
Distance education students: Fully remote students who need a replacement should contact MavCARD Services at unomavcardservices@unomaha.edu for assistance.
Damaged or Non-Functioning MavCARDs
If your MavCARD is damaged or no longer working properly, bring the card to MavCARD Services in MBSC 216 for evaluation.
The damaged card must be surrendered when a replacement is issued. If the card itself appears to work but isn't providing access to a particular building or service, see Access Issues below before requesting a replacement.
MavMONEY
MavMONEY is a prepaid account linked to your MavCARD that can be used to make purchases at participating locations on and off campus. Funds added to MavMONEY remain available as long as your account is active.
Add MavMONEY
MavMONEY can be added online through the GET Mobile App and in person at MavCARD Services.
Visit MavMONEY Deposits and Adding Funds for deposit options and instructions.
Where Can I Use MavMONEY?
MavMONEY is accepted at participating locations across UNO's campuses and at select off-campus businesses.
Visit MavMONEY Locations for a current list of participating locations.
Check Your Balance
Use the GET Mobile App to check your MavMONEY balance, review recent transactions, and manage your account.
Request a Refund
Cardholders that have permanently separated from UNO may request a refund when their remaining MavMONEY balance is greater than $15.
To request a refund, email unomavcardservices@unomaha.edu. A $10 administrative fee is deducted from the refund.
For complete eligibility requirements and refund terms, see the MavCARD Cardholder Agreement.
Access Issues
A MavCARD can provide access to university buildings, facilities, and services, but MavCARD Services does not assign or modify access permissions.
University Building Access
If your MavCARD works normally but does not provide access to a particular building or room, contact the department responsible for that location or Access Control for assistance.
Dodge Campus Housing
Students experiencing dorm access issues who reside in Dodge Campus Housing should visit the Maverick Village Clubhouse or University Village Clubhouse for assistance.
Scott Campus Housing
Students experiencing dorm access issues who reside in Scott Campus housing should visit the Scott Village Clubhouse or Scott Crossing front desk for assistance.
Not Sure If It's an Access or Card Issue?
If your MavCARD works in some locations but not others, the issue is likely related to your assigned access.
If the card does not work anywhere or appears physically damaged, bring it to MavCARD Services in MBSC 216 for evaluation.