University of Nebraska at Omaha MavCARD Services Cardholder Agreement:
The terms “you” and “your” in this agreement refer to the person whose name and image appear on the University of Nebraska at Omaha MavCARD. The terms “we” and the “University” refer to University of Nebraska at Omaha. The term “card” refers to the MavCARD.
The card is designed to be a permanent identification card for students and/or faculty and staff. It is valid as long as the cardholder is registered and/or employed at the University of Nebraska at Omaha. The card is issued to faculty, staff and students of the University of Nebraska at Omaha, under the following terms and conditions as these constitute obligations between you and the University of Nebraska at Omaha.
Use and Ownership of the Photo ID card
You are the only person authorized to use your card. The card is non-transferable and is the property of the University. It is the cardholder’s responsibility to protect and maintain the condition of his/her card. This card is for the purpose of identification and transaction of University of Nebraska at Omaha’s business. It should be carried when on University property and presented upon request. Your card may be cancelled or revoked by the University at any time and must be returned to MavCARD Services upon request. The card must be treated with care. You may not attach items (i.e. stickers, etc.) or punch holes in the card. The replacement fee for a damaged card is $15.00. (Effective July 1, 2018)
Personal information collected for the card, including your image, will only be used for University purposes and within established guidelines. Please also view our Photo Release Policy. Data collected on the use of the University facilities and services by an individual cardholder will be treated in the same manner. Information regarding the cardholder will not be provided to third parties unless required by law or with written permission of the cardholder.
Lost or Stolen Cards
The cardholder is responsible for immediately reporting a lost or stolen card. Reports must be made either in person or by phone by calling 402.554.2220. The University is not responsible for the use of a lost or stolen card. Once the card is reported lost or stolen, we will deactivate your card on campus. Once a card has been replaced due to loss or theft, it cannot be reactivated should it be found at a later date. The replacement fee for lost or stolen cards is $15.00. (Effective July 1, 2018)
Money placed in your account with MavCARD Services creates a prepaid services declining balance account (called MavMONEY). You may use your card as a declining balance card where accepted on & off campus, provided funds are available in your account. Funds deposited in your account are non-transferable. Funds can be added to your account in person at MavCard Services during regular business hours (Monday – Friday 8:00 A.M.to 5:00 P.M., except holidays; business hours are subject to change without notice). Accepted forms of payment are cash, check, Master Card, Visa, Discover and American Express. Funds can be added to your account at a MavMONEY Cash to Card machine on campus. If you attempt to use your card when there are insufficient funds available, the transaction will be denied. Deposits will be posted to the cardholder’s account for immediate use. There is no earned interest associated with your account. The cardholder is responsible for deposits made by credit card or check that do not clear as well as purchases made against the deposit. Returned checks and rejected charge card transactions will be immediately removed from your account. The cardholder will be charged a $30 fee for each returned check, which may be assessed directly against your declining balance account. The University reserves the right to place accounts on hold in the event a deposit is returned or rejected.
You are responsible for use of the card in accordance with instructions at each location where the MavCARD is accepted. Debits resulting from your failure to properly utilize the card are your responsibility as the cardholder.
Debiting your Account, Refunds and Deactivation
The University will not debit your account other than in accordance with transactions authorized through the use of your card or as permitted under the terms of this agreement. MavCARD Services will provide account history only when requested in person by the cardholder. No periodic printed statements are issued for the account. The cardholder must report any suspected account errors within 30 days of the transaction date in question.
If your declining balance account has no activity for a period of two (2) years, you agree that the amount in the declining balance account will be forfeited to the University and shall become the property of the University.
No cash withdrawals from the card account are permitted. A cardholder who wishes to deactivate his or her account or is no longer a student or employee of the University for any reason, including withdrawal from the University, graduation or termination of employment, may request a refund of his/her account balance, subject to an administrative fee of $10.00. No refunds will be issued if the balance is less than $15.00. The refunds will be processed and mailed within two weeks to your permanent address as it appears in the University’s records. No refunds, other than described in this paragraph, will be issued to cardholders.
MavCARD Services is located in the Milo Bail Student Center, 2nd Floor. The card office phone number is 402.554.2220.
Change to the Terms
The University reserves the right to amend the terms of the MavCARD and declining account balance account program by posting or displaying such amendments in MavCARD Services, on the MavCARD Services website, or by other reasonable means of notice, and you shall be bound by such amendments from the date they become effective.
By adding money to your account, the cardholder agrees to the terms and conditions of this Cardholder’s Agreement.
Cessation of the MavCARD or Declining Balance Account Program
The University may, for any reason, decide to discontinue the MavCARD and/or the declining balance account program or transfer its administration to an entity the University deems qualified to manage the program. In such an instance, you will be given a refund of any account balance remaining on the date of discontinuation or be permitted to transfer your balance to the new administrator, if any. Any funds not claimed or transferred within two years of the cessation of the declining balance account program described in this agreement shall be forfeited to the University and shall become the property of the University.
This agreement shall be governed in accordance with the laws of the State of Nebraska.