Policies & Procedures
Housing and Residence Life Community Policies
Please review the Housing and Residence Life Community Policies. Students, parents, and guardians are strongly encouraged to read about our policies and procedures in detail. Not only does this include the rules, standards, and expectations that come with living in a community, but it also includes emergency procedures and helpful information intended to ensure students have a safe and successful experience while living on campus.
Alleged violations of the Housing and Residence Life Community Policies are documented by housing staff and/or Public Safety. Following an alleged policy violation, all students involved will receive an electronic letter to their UNO email address from their Residence Hall Director requesting a meeting to discuss the alleged violation. During this meeting, the student will have the opportunity to talk through the incident and the alleged policy violation. The Residence Hall Director will make a determination regarding next steps. This process is designed to be educational in nature, while still honoring the policies set forth to ensure all community members experience a positive, safe, and educational living environment. Read more information on student conduct.
Canceling a Housing Application
BEFORE Housing Lease Contract is Signed:
In order to cancel your application and request a refund of $200.00, please email firstname.lastname@example.org and explain in writing that you requesting to have your application canceled and a deposit refund. Please include the following:
- Student first and last name
- Student NUID
- Postal mailing address - street, city, state, and zip code - this is the address used to send the deposit refund
Failing to complete any of the steps above may prevent you from canceling your application or receiving a deposit refund.
Canceling a Housing Lease Contract
In order to cancel your application after signing your housing lease contact, you must contact the facility where you signed the contract. All cancellation requests must be submitted in writing via email. The corresponding facility will send the housing lease contract cancellation form to be completed and returned.
Canceling a signed contract on or before April 30th and prior to contract start date:
Student would forfeit their $200 deposit.
Canceling a signed contract between May 1st and July 31st and prior to contract start date:
Student would forfeit their $200 deposit and would pay $750 to terminate housing contract.
Canceling a signed contract after August 1st:
Student would forfeit their $200 deposit and would be billed 50% of remaining contract balance (based on payment plan selected and the date canceled).
Canceling AFTER contract start date and after April 30th:
Student would forfeit their $200 deposit and would pay for entire time remaining on the contract but would officially check out of their apartment. For example, a student on an annual contract who cancels and moves out on May 15th during the spring semester of their contract would be responsible for paying the full amount of May, June, and July.
Student Conduct Cancellations:
Any student removed from campus housing for student conduct reasons will still be held liable for the terms of their contract. Violating student conduct policies does not provide students the ability to end their housing contract. Student would forfeit their $200 deposit.
Exceptions to the Cancellation Policy:
(documentation may be required)
- Student transfers to another institution after an academic program is removed from UNO
- Student participates in study abroad program
- Student gets married
- Student has child
- Student medically withdrawals from campus/housing
- Student has a military obligation
- Student graduates
If a cancellation is approved, the $200 cancellation fee will apply to any situation, except graduation and military obligation.
Application Refund Policy