Behavioral Emergency

Disruptive or violent behavior includes any incident in which a person or persons are in danger of injuring themselves or others either intentionally or unintentionally.

Disruptive or violent behavior

• Call for assistance in the immediate area.

• Dial 402.554.2911 and give the exact location and situation.

• Speak calmly.

• Do not challenge the individual.

• Stay out of their reach.

• Be aware of environment at all times. Keep the area clear of items that can be used as weapons.

• When police/or campus security arrive, give a brief summary of the event.

• Clear the area of visitors or other staff who are not required to assist in the situation.

• Assist those injured.

Watch for signs that may be associated with impending violence

• Verbally expressed anger, frustration or threats.

• Body language such as a threatening gesture.

• Signs of alcohol or drug abuse.

• Presence of a weapon.

Maintain behavior that helps ease anger

• Present calm, caring attitude, speak quietly and do not give orders.

• Acknowledge the person's feelings: "I know you are frustrated."

• Avoid behavior that may be interpreted as aggressive, i.e., moving rapidly, getting too close, touching or speaking loudly.

Be alert

• Avoid sitting at the desk with your back to the door.

• Evaluate every situation for potential violence.

• Be vigilant throughout the encounter.

• Do not isolate yourself with potentially violent persons.

• Keep an open path for exiting.

• Do not let the potentially violent person stand between you and the door.

• Report suspicious people to Public Safety at 402.554.2911.