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FAQs

  1. UNO
  2. Facilities Management and Planning
  3. FAQs

  • Submit a Request for Services
  • Sustainability at UNO
  • Custodial Services
  • Landscape Services
  • Maintenance, Operations and Utilities
  • Planning, Design and Construction
  • FAQs

The Facilities Management and Planning staff members are available to assist or answer questions on a wide variety of topics. Let us know how we can help you.

Custodial Services

When will my work order be completed?
How do I schedule carpet cleaning or have the carpet replaced?
How do I request an event set-up?
How do I order additional trash or recycling bins for my special event?
Who do I call for pest control (bugs, bats, mice, wasps, etc.)?
What is the schedule for cleaning offices and classrooms?

Landscape Services

Who do I contact for recycling containers & large trash bin service?
How do I request a confidential bin?
Can you identify a tree, flower, or shrub on campus for me?
There is a slick spot on the sidewalk. Can you de-ice it?

Maintenance, Operations, and Utilities

Who do I call to report a maintenance/repair problem?
I need to have a light bulb changed.
Who do I contact about having a room painted?
Who do I call to hang a picture, marker board, or cabinet?
My office is too hot/too cold.
Can I use a space heater in my office?
How do I make a maintenance request if I live in campus housing?

Planning, Design, and Construction

Who do I call about arranging an equipment or space move?
How do I have signs made and installed (interior and exterior)?
How do I get more space for my department or program?
How do I start a renovation or construction project?
What is the process for ordering and installing furniture?

When will my work order be completed?

Our goal is to have the work completed within 4-5 business days.

How do I schedule carpet cleaning or have the carpet replaced?

To have the carpets cleaned or request for review for replacement, submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.

How do I request an event set-up?

Contact the Reservation Center at 402.554.3301 at least three business days prior to your event to arrange for set-up.

How do I order additional trash or recycling bins for my special event?

Let us know at least 24 hours in advance of your event if you'll need additional trash or recycling bins.

Contact us at 402.554.3301

Who do I call for pest control (bugs, bats, mice, wasps, etc.)?

Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.


What is the schedule for cleaning offices and classrooms?

Classrooms are cleaned daily and offices are cleaned on a weekly basis. Central trash is emptied daily and desk trash is emptied weekly.

View the cleaning schedule


Who do I contact for recycling & large trash bin service?

Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.

How do I request a confidential bin?

DataShield provides service of confidential, secure, routine document destruction (secure shredding) services for UNO. It is the responsibility of each individual department to coordinate directly with DateShield to perform the necessary handling of confidential shredding services. For more information and to set up service, check out Data Shield request form.

Can you identify a tree, flower, or shrub on campus for me?

Yes. Our staff is able to identify most plant matter on campus. If we are unable we will consult with UNO's Horticulture Department. Please email us at unofacilities@unomaha.edu. Please include a picture if possible.

There is a slick spot on the sidewalk. Can you de-ice it?

Yes. Contact the FMP Service Desk at 402.554.3600 for all snow and ice removal problems. After hours and on weekends please call Public Safety at 402.554.2648.



Who do I call to report a maintenance/repair problem?

For an emergency situation call the FMP Service Desk at 402.554.3600.

For non-emergencies, submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.

I need to have a light bulb changed.

We can help. Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.

Who do I contact about having a room painted?

Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.

Please see our painting guidelines

Who do I call to hang a picture, marker board, or cabinet?

Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request. Please have a chargeback cost center number to provide for billing purposes.

My office or classroom is too hot/too cold.

Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request.

UNO Facilities will verify the space temperature complies with the university building temperature policy. We monitor and maintain temperatures across campus according to the UNO Building Temperature Policy.

Can I use a space heater in my office?

UNO’s Building Temperature Policy advises against space heater use due to energy and safety implications. Space heaters may be used only if specifically approved by the Assistant Director of Maintenance, Operations, and Utilities.

Approval ensures that causes of discomfort have been thoroughly investigated and that space heaters, where needed, meet minimum safety standards.

How do I make a maintenance request if I live in campus housing?

Housing maintenance staff take care of dorm issues, please contact your respective Housing & Residence Life staff for repairs.

Who do I call about arranging an equipment or space move?

If you need help moving or arranging equipment, or are moving to a new space, complete and submit the Move Coordination Request form.

How do I have signs made and installed (interior and exterior)?

Submit a Maintenance Service Request through the iService Desk at fmp.unomaha.edu/request

Please include details of what needs to be included on the sign.


How do I get more space for my department or program?

If you need more space for your department or program, complete and submit the Space Allocation form.


How do I start a renovation or construction project?

If your department or program wants to start a renovation or construction project, complete and submit the Construction and Renovation Request form.

What is the process for ordering and installing furniture?

Please complete the Construction, Renovation, Furniture Request Form.

Facilities Management and Planning

  • Submit a Request for Services
  • Sustainability at UNO
  • Custodial Services
  • Landscape Services
  • Maintenance, Operations and Utilities
  • Planning, Design and Construction
  • FAQs
tree tops on campus

UNO Named a "Tree Campus USA"

For the fifth consecutive year, the Arbor Day Foundation has named UNO as one of its “Tree Campus USA” campuses.

In a letter recognizing UNO, the president of the Arbor Day Foundation, wrote: “By earning Tree Campus USA recognition, [UNO] has shown its commitment to protecting and preserving its valuable tree resources and will reap their benefits for generations of students to come.”

More Information

Additional Resources

  • UNO Buildings and Maps
  • Construction and Renovation Request Form
  • Move Coordination Request Form
  • Space Allocation Request Form

Contact Us

Call 402.554.3600 if you have a service request.

Online Maintenance Service Request Form

unofacilities@unomaha.edu

Phone: 402.554.3600
Fax: 402.554.2237

Facilities Management and Planning
438 Kayser Hall
6001 Dodge Street
Omaha, NE 68182-0057

Meet the Facilities Management & Planning Staff

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