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Support

  1. UNO
  2. Information Technology Services
  3. support

Information Technology Services (ITS) supports many of the major systems on campus and provides technology support for a number of departments. We also partner with colleges and other areas to offer support to for university devices.

MavTECH Help Center

The MavTECH Help Center is the first stop for Tech Support at the University of Nebraska Omaha.

Equipment Checkout

Students, faculty, and staff may check out laptops and wifi hotspots at no cost.

Telephones and Voicemail

Information on configuring your office phone and voicemail.

Classroom Support

To report an issue with technology in one of the High Tech Classrooms please cal 402-554-4915.

Campus Support Personnel

The Client Services team is responsible for providing support for administrative offices on campus and running the MavTech Help Desk. Members of the team are:

Name Role
Anna Berg Workstation Support Associate
Bob Goeman Executive Director, Client Services
Josh Goodsell Workstation Support Associate
Tom Gustafson Workstation Support Specialist
Pat Haller Workstation Support Associate
Eric Hinsdale Client Services Manager
Frank Ortiz Senior Workstation Support Associate
Jacob Sand Help Desk Associate
Connor Thierstein Workstation Support Associate
Preeti Timalsina Workstation Support Associate
Matt Ware Senior Workstation Support Associate
Raichel White Workstation Support Specialist

While not part of ITS, Distributed IT personnel provide support for academic departments on campus:

Support Person Area of Support
Gary Meyer College of Arts and Sciences (AH & DSC)
Seth Korber College of Arts and Sciences (ASH)
David Nielsen College of Business Administration
James Sewing College of Communications, Fine Arts and Media
James Johnson College of Education, Health, and Human Sciences
Paul Pokorny College of Engineering
Mike Grove College of Information Science & Technology
Angela Patton College of Public Affairs and Community Service
Kristen Tuel Criss Library
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