Information Technology Services - Senior Leadership
Information Technology Services (ITS) is led by Chief Information Officer Bret Blackman.
Application & Development Services
We are a team of software development professionals primarily focused on UNO applications.
Client Services
Help Desk - Our Help Desk team, located on the first floor of Criss Library, provides first-level technology support for all UNO faculty, staff and students. We respond to your technical issues via phone, e-mail, and walk-in support. Our services include: equipment checkout, bulk hardware and software purchases, test scanning, and password recovery/reset assistance.Desktop Support - These technicians support desktop applications in specific areas, such as the Community Engagement Center, Testing Center, International Programs, and most administrative units in the Eppley Administration Building.
Digital Learning
The Office of Digital Learning provides strategic direction to the campus for online and hybrid programs and courses, in addition to providing tier-two technology support for faculty. Digital Learning considers the areas of student support and preparedness for online learners, quality and instructional support for online instructors, and growth and process improvement for online initiatives at the institution. Working in close collaboration with UNO's Center for Faculty Excellence, the instructional designers in the Office of Digital Learning support UNO faculty in developing and re-envisioning the delivery of courses in online and blended formats.
Information Security Office
The Information Security Office (ISO) is a group of security professionals who support the efficient delivery of services to the constituents of the University; through a sustainable information security program that improves security, reduces costs, and uses security to ensure the goals of the campus are met.
Infrastructure Services & Research Computing
The Infrastructure Services & Research Computing team is responsible the strategy, design, and operation of the campus server, network, telecommunications, and research computing services that support campus-wide academic and business activities.