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Duo (Two-Factor Login) Updates Happening in December

Duo is the app that you use when you perform two-factor authentication to log into online campus services.

Duo logo

If you have enabled automatic updates on your device, Duo Mobile will update automatically. No other action is needed.

The University of Nebraska (NU) System's Information Technology Services (NU ITS) is committed to providing the highest level of cybersecurity to protect our valuable information and ensure digital safety. To further fortify our digital defenses, the NU System's Duo two-factor service has been upgraded to include risk-based authentication.

In the coming weeks, NU ITS will be enrolling employees and students in Duo’s Risk-based Authentication automatically. You should have recently received an email with the subject line "Duo Two-Factor Security Update - Risk-based Authentication" with more details, including when these changes take effect.

What is Risk-Based Authentication?

Risk-Based Authentication is like a digital bodyguard for your accounts. It evaluates the risk of each login attempt to determine how secure it is. If everything looks good and safe, you'll log in as usual. But if there's a hint of risk, the system may ask for an extra verification code on your Duo mobile device.

When Does Risk-Based Authentication Occur?

You don't have to worry about it every time you log in. Risk-Based Authentication mainly occurs when something seems unusual, like logging in from a new device or a different location. It's like a security alarm that goes off when there's a potential intruder.

How to Use Risk-Based Authentication

When the system asks for an extra verification code, it will be sent to your Duo mobile application. You'll enter this code to prove that it’s really you authenticating. It might sound a bit like extra work, but it's all about keeping your accounts safe.

Duo screenshot

Stay Safe and Secure

With Risk-Based Authentication, your online life stays secure, even if someone tries to sneak in. Just remember to have your mobile phone ready to receive those verification codes when needed. It's a small extra step that goes a long way in protecting your personal and academic information.

If you have any questions or need help setting up the Duo Mobile App, reach out to the MavTECH Help Center. For more information, visit the Duo Verified Push & Risk Based Authentication webpage.