Support
Knowledge Base & Request Center
Have a problem you need to report? Need an account changed? Now, you can do it online.
The Request Center allows you to submit tickets to Information Technology Services, make common requests like:
- Account Status Change Requests
- Voicemail Password Resets
- Group & Org Email Requests
And, you can look for answers to problems, and tutorials in our Knowledge Base.
Walk-in Support
Technical and Phone Support
Location: 104 Eppley Administration Building
Open: Monday - Friday 8 A.M. to 5 P.M.
Phone: 402.554.4357
Toll Free: 1.866.866.2721
Information Technology Services can help with issues with accounts, phones and technical services such as Canvas and Email. ITS does not fix personal computers, but they can make recommendations.
Campus Support Personnel
Information Technology Services provides direct technical support for several departments' computers and general support for campus systems. We also partner with the colleges to provide software for university-owned computers.
| Lead Support Person | Contact | Area of Support |
|---|---|---|
| Technical Support | 402.554.4357 unohelpdesk@nebraska.edu | General Support |
| Gary Meyer | 402.554.3940 | College of Arts and Sciences (AH & DSC) |
| Seth Korber | 402.554.2074 | College of Arts and Sciences (ASH) |
| David Nielsen | 402.554.2649 | College of Business Administration |
| James Sewing | 402.554.2047 | College of Communications, Fine Arts and Media |
| James Johnson | 402.554.5979 | College of Education |
| Paul Pokorny | 402.554.3511 | College of Engineering |
| Mike Grove | 402.554.4932 | College of IS&T |
| Angela Patton | 402.554.4894 | College of Public Affairs and Community Service |
| Kristen Tuel | 402.554.2451 | Criss Library |
Personnel listed are the lead support in the coverage area. There may be other people working in that area.