Support

Information Technology Services supports many of the major systems on campus as well as providing computer support for a number of departments. We also partner with colleges and other areas.

Knowledge Base & Request Center

Have a problem you need to report? Need an account changed?  Now, you can do it online.  The Request Center allows you to submit tickets to Information Technology Services, make common requests such as: Account Status Change Requests, Voicemail Password Resets, and Group & Org Email Requests, and look for answers to problems, and tutorials in our Knowledge Base. 

Login to Request Center

Walk-in Support

Technical and Phone Support

  • Location: Eppley Administration Building, Room 104 
  • Open: Monday - Friday 8:00 am to 5:00 pm
  • Phone: 402-554-4357
  • Toll Free: 1-866-866-2721
  • Information Technology Services can help with issues with accounts, phones and technical services such as Blackboard and Email.  ITS does not fix personal computers, but they can make recommendations.

Campus Support Personnel

Information Technology Services provides direct technical support for several departments' computers and general support for campus systems. We also partner with the colleges to provide software for University owned computers. 

Lead Support Person Contact Area of Support
Technical Support 402-554-4357 // unohelpdesk@nebraska.edu General Support
Gary Meyer 402-554-3940 College of Arts and Sciences(AH & DSC)
Tyler Radke 402-554-2074 College of Arts and Sciences(ASH)
David Nielsen 402-554-2649 College of Business Administration
James Sewing 402-554-2047 College of Communications, Fine Arts and Media
James Johnson 402-554-5979 College of Education
Paul Pokorny 402-554-3511 College of Engineering
Mike Grove 402-554-4932 College of IS&T 
Angela Patton 402-554-4894 College of Public Affairs and Community Service
Kristen Tuel 402-554-2451 Criss Library
Personnel listed are the lead support in the coverage area. There may be other people working in that area.