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Support

Information Technology Services supports many of the major systems on campus as well as providing computer support for a number of departments. We also partner with colleges and other areas.

Request Center

Have a problem you need to report? Need an account changed?  Now, you can do it online.  

The Request Center allows you to submit tickets to Information Technology Services, make common requests like:

  • Account Status Change Requests
  • Voicemail Password Resets
  • Group & Org Email Requests

Log in to Request Center

Face-to-Face Support

Location: 104 Eppley Administration Building

Open: Monday - Friday 9 A.M. to 5 P.M.

Due to COVID-19 and the safety of our technicians our office will remain locked during normal business hours, however, we will be available for assistance. We will also no longer allow more than one guest in the help center.

Please book an appointment for help center services. If you are unable to book an appointment online, please call us at 402.554.4357 and we will assist with getting an appointment entered. Appointments will take priority over walk-ins and can be made for all services we offer, including checkout. 

Preparing for your Face-to-Face Appointment

In order to protect the health and safety of all, our staff will be wearing masks and gloves during your face-to-face scheduled support session. We request that you also wear a mask and practice appropriate social distancing during the visit.  

If you are unable to wear a mask, we will ask you to reschedule, schedule a remote session, or leave the room during the visit.

If you are uncomfortable with our staff visiting in person, please let us know ASAP and we will provide you support remotely via our support tools.

Book an Appointment

Virtual and Phone Support

Phone: 402.554.4357

Toll Free: 1.866.866.2721

Email: unohelpdesk@nebraska.edu

Note : We are unable to change passwords through email or the ITS Service Request due to security concerns. Please phone the MavTECH Help Center if you need help changing a password.

Campus Support Personnel

Information Technology Services provides direct technical support for several departments' computers and general support for campus systems. We also partner with the colleges to provide software for university-owned computers. 

Lead Support Person Contact Area of Support
Technical Support 402.554.4357 unohelpdesk@nebraska.edu General Support
Gary Meyer 402.554.3940 College of Arts and Sciences (AH & DSC)
Seth Korber 402.554.2074 College of Arts and Sciences (ASH)
David Nielsen 402.554.2649 College of Business Administration
James Sewing 402.554.2047 College of Communications, Fine Arts and Media
James Johnson 402.554.5979 College of Education, Health, and Human Sciences
Paul Pokorny 402.554.3511 College of Engineering
Mike Grove 402.554.4932 College of Information Science and Technology
Angela Patton 402.554.4894 College of Public Affairs and Community Service
Kristen Tuel 402.554.2451 Criss Library
Personnel listed are the lead support in the coverage area. There may be other people working in that area.