Support
Knowledge Base & Request Center
Have a problem you need to report? Need an account changed? Now, you can do it online. The Request Center allows you to submit tickets to Information Technology Services, make common requests such as: Account Status Change Requests, Voicemail Password Resets, and Group & Org Email Requests, and look for answers to problems, and tutorials in our Knowledge Base.
Walk-in Support
Technical and Phone Support
- Location: Eppley Administration Building, Room 104
- Open: Monday - Friday 8:00 am to 5:00 pm
- Phone: 402-554-4357
- Toll Free: 1-866-866-2721
- Information Technology Services can help with issues with accounts, phones and technical services such as Blackboard and Email. ITS does not fix personal computers, but they can make recommendations.
Campus Support Personnel
Information Technology Services provides direct technical support for several departments, including Grad Studies, International Studies and Programs and Athletics. We also partner with the colleges to provide software for University owned computers.
| Lead Support Person | Contact | Area of Support |
|---|---|---|
| Technical Support | 402-554-4357 // unohelpdesk@unomaha.edu | Grad Studies, Project Achieve, Faculty Senate, International Studies and Programs, Sponsored Programs, Registrar, Admissions, Student Affairs, Office of Instructional Effectiveness, Testing Center, Office of Student Life, University Communications |
| Seth Korber | 402-554-4861 | Athletics |
| Bob Goeman | 402-554-3483 | The Barbara Weitz Community Engagement Center |
| Angela Patton | 402-554-4894 | College of Public Affairs and Community Service |
| David Nielsen | 402-554-2649 | College of Business Administration |
| Derek Geschwender | 402-554-3079 | College of Business Administration |
| Gary Meyer | 402-554-3940 | College of Arts and Sciences (DSC and AH) |
| James Sewing | 402-554-2047 | College of Communications, Fine Arts and Media |
| Kristen Tuel | 402-554-2451 | Criss Library |
| Mike Boettcher | 402-554-2995 | Facilities Management & Planning |
| Mike Grove | 402-554-4932 | College of IS&T |
| Paul Pokorny | 402-554-3511 | College of Engineering |
| Rick Murch-Shafer | 402-554-2939 | College of Education |
| TBD | 402-554-3972 | Milo Bail Student Center (except Student Life offices) |
|
Tara White |
402-554-3840 | Business and Finance, Accounting Services & Grants Accounting, Human Resources, Cashiering & Student Accounts |
|
Mike Shada |
402-554-4357 | Security, Parking, Mail Services, EHS & Safety |
| Tyler Radke | 402-554-2074 |
College of Arts and Sciences - ASH |
Let Our Technical Support Staff Assist You.
Technical assistance at UNO is provided in many ways.
Contact Us
Report an Issue
(you will need to login with your NetID username and password)
- email: unohelpdesk@unomaha.edu
- main: 402.554.4357
- toll free: 1.866.866.2721
Visit us in the Eppley Administration Building, Room 104. M-F 8AM - 5PM
For a complete list of support resources, visit our Support page.
Our Campus. Otherwise Known as Omaha.
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