Academic libraries of all sizes generally collect usage data, as well as data about their collections, budget, and staffing levels. Most, including Criss Library, report this data out to the Integrated Postsecondary Education Data System (IPEDS). In addition, members of the Association of Research Libraries must also report out yearly statistics to the ARL. Other academic libraries may report out stats to their administrations, accrediting bodies, or other organizations.
However, the “traditional” metrics don’t always tell the full story. At Criss Library we use a tool called LibInsight to collect and visualize a variety of data points. We use this tool to track outreach and instruction, visitors to the library, and use of library resources. Beyond those numbers, we use summative and formative assessment methods to evaluate our information literacy curriculum. We also use white board polls and a small number of surveys to find how students, faculty, and staff use and view our resources. These methods and tools provide us with the evidence we need to update and improve the services and resources we provide the university community.
See the attached slide show with notes to get a glimpse of some of the assessment methods and results from Criss Library.
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