- Knowledge Management comprises a range of practices used by organizations to identify,create, represent, distribute and enable adoption of what it knows, and how it knows it.
- Knowledge Management programs are typically tied to organizational objectives such as improved performance, competitive advantage, innovation,developmental processes, lessons learned transfer (for example between projects) and the general development of collaborative practices.
- Knowledge Management is frequently linked and related to what has become known as the learning organization, lifelong learning, and continuous improvement.
- Business intelligence (BI) refers to technologies, applications, and practices for the collection, integration, analysis, and presentation of business information and sometimes to the information itself. The purpose of business intelligence — a term that dates at least to 1958 — is to support better business decision making. Thus, BI is also described as a decision support system.
- BI is sometimes used interchangeably with briefing books, report and query tools, and executive information systems. In general, business intelligence systems are data-driven DSS.
- BI systems provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data. Software elements support the use of this information by assisting in the extraction, analysis, and reporting of information. Applications tackle sales, production, financial, and many other sources of business data for purposes that include, notably, business performance management. Information may be gathered on comparable companies to produce benchmarks.