Tammi Owens

Biography

Tammi Owens is the Outreach & Instruction Librarian at the University of Nebraska Omaha's Dr. C.C. and Mabel L. Criss Library. Her study on language in virtual reference encounters was published in Internet Reference Services Quarterly, and she has presented on library tutorials, language use and user experience in libraries, and library instruction and outreach. Tammi holds BAs in Religious Studies and Art History from the University of Nebraska Omaha, an MA in Art History, and an MS in Library Science, both from the University of North Carolina-Chapel Hill.

Research Interests

Emotion and language use in library encountersLibrary instruction and outreachUser experience in librariesAssessment of library use

Education

BA, University of Nebraska Omaha, Omaha, NE, Art History, Religious Studies, 2007

MA, University of North Carolina at Chapel Hill, Chapel Hill, NC, Art History, 2009

MS, University of North Carolina at Chapel Hill, Chapel Hill, NC, Library Science, 2012

Selected Publications

Owens, Tammi, Daul-Elhindi, Carol. 2020. The 360 Librarian: A Framework for Integrating Mindfulness, Emotional Intelligence, and Critical Reflection in the Workplace, Association of College and Research Libraries.