Mutual Knowledge in Virtual Teams
Our current work has focused on developing and describing the notion of mutual knowledge and its potential impact on virtual team performance. Based on an analysis of extant literature, we have argued that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and virtual team performance. Supporting literature, anecdotes, and case studies are used to discuss the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in the future. We are currently developing our notions of how transactive memory theory can explain the use of mutual knowledge in virtual team performance.
Alanah Davis (ABD-University of Nebraska at Omaha)
Mitchell, A. and Khazanchi, D. (2010, Summer). "Can the Presence of Online Word of Mouth Increase Product Sales?" Marketing Research , pp. 20-25.
Davis, A. and Khazanchi, D. (2008, May). " An Empirical Study of Online Word of Mouth as a Predictor for Multi-product Category E-commerce Sales ", Electronic Markets , Volume18, Issue 2, pp. 130-141.
Davis, A. and Khazanchi, D. ( 2006, May 5-6th). "Mutual Knowledge and its Impact on Virtual Team Performance." Proceedings of the 1st Midwest United States Association for Information Systems Conference (MWAIS06), Grand Rapids, Michigan.
Davis, A. and Khazanchi, D. (2007, May 18-19th). "The Influence of Transactive Memory on Mutual Knowledge in Virtual Teams: A Theoretical Proposal." Proceedings of the 2nd Midwest United States Association for Information Systems Conference (MWAIS07), Springfield, Illinois.
Davis, A. and Khazanchi, D. (2007, Fall). "Does Mutual Knowledge Affect Virtual Team Performance? Theoretical Analysis and Anecdotal Evidence." American Journal of Business ( AJB ), Volume 22, No. 2, pp. 57-65.