How to Submit a Tutoring Help Ticket
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Currently the Tutoring Portal is not working, so please submit a ticket here (https://bit.ly/CSLCticket) and skip to step 7 and we can assist you directly.
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Read the information on the Status page about the ways to submit a ticket.
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Click the UNO logo to go to the index page.
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Click the "Open Ticket" tab.
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Fill out the information relating to your question(s). For online tutoring requests, clearly mention it in the description.
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Click the "Submit" button.
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Either come in person to 391 PKI or join the Zoom meeting
Distance Tutoring via Zoom
We offer tutoring during all of our hours of operation both in person and over Zoom. Tutoring is still offered during normal hours of operation subject to tutor availability. Follow the directions above to submit a ticket and then join the Zoom meeting.
Drop-in Tutoring
The CSLC offers drop-in tutoring without an appointment during normal hours of operation for courses in the College of IS&T. Tutoring for the class you are looking for may depend on who is available when you stop by. We can always try and assist in helping walk through your code, though may need to refer you to another time when a tutor for the course is available. In general, we try to have some support the following courses at all times:
- CSCI 1200 – CS Principles
- CIST 1300 – Web Development
- CIST 1400 – Intro to CS
- CSCI 1620 – Intro to CS II
- CSCI 2030 – Foundations of CS
- CSCI 2240 – C Programming
- CSCI 3320 – Data Structures
Tutoring may be available for other classes (including ISQA 3310, CYBR 2250, etc.) at specific times. You can join the Zoom meeting and ask if any tutors are available for your class before creating a ticket in those circumstances.
Private Tutoring Sessions
Weekly hour-long tutoring sessions are available to students struggling with course material. These will focus on core course material and are not intended as a time to work on homework. These are only intended for students who have tried coming to drop-in tutoring and have not found success when doing so.
Private tutoring requests currently require a Microsoft for Students account to fill out the request form.
Services for Metro Community College
We welcome Metro Community College students seeking help with courses similar or equivalent to UNO courses of focus; contact us if you need help with a course not listed and we will try to accommodate your needs. Please note any comments in the list below before visiting for help.
Students without a UNO parking pass may use the visitor parking lot in front of the main entrance to PKI; this parking is currently limited to one hour. Additionally, parking is open and requires no permit on Saturdays. Other options for day passes or non-regulated parking can be found on the UNO Parking website.
Courses
- INFO 1003 - Introduction to Computer Programming
- INFO 1311 - Web Development
- INFO 1521 - Java I
- INFO 1531 - Java II