UNO has contracted with Best Care Employee Assistance Program to provide confidential counseling and referral services to all UNO Staff and Full-time Faculty, and their eligible dependents.
Why use FSEAP
The most common reasons an individual may choose to seek assistance through an FSEAP include:
- Marital/Relationship Issues
- Alcohol and Drug Abuse/Dependency
- Work / Life Balance
- Personal Wellness
- Family/Parenting Concerns
- Grief and Loss
- Stress
- Mental Illness
- Depression/Anxiety
- Divorce
- Legal Assistance
- Crisis & Emergency Services
- Webinar Library for personal and professional growth
- Financial Concerns (for unexpected financial emergencies and more information to see if you qualify for UNO's Emergency Loan Fund, please contact:
Human Resources
Contact the Human Resources Staff
Fax: 402.554.3777
Who is eligible to use these services?
All UNO staff (regardless of full-time or part-time status), full-time Faculty, as well as the President’s office can receive assistance and counseling provided through the FSEAP.
You do not need a referral from a manager or supervisor to use these services.
Contacting Best Care is convenient and confidential
Call Best Care to schedule a confidential, cost-free appointment:
Phone: 402.354.8000
Phone: 800.801.4182
Email: eap@bestcareEAP.org
Website: www.BestCareEAP.org; Member Portal; Member ID: bcUNOe, Password: UNO
When you contact the FSEAP, a qualified Best Care staff member will speak with you to assess the nature of the problem and to identify the best course of action to be taken. In most instances, problems can be resolved within a number of confidential and private sessions with a Best Care Professional provided at their location.
If a referral to a community resource is necessary, the FSEAP staff will refer you to the most appropriate resource available.
Benefits of using FSEAP
Cost-effective
Best Care services are provided by UNO and available to you at no cost. The program provides five (5) counseling sessions for you and your eligible dependent family members. Some situations may require the use of ongoing or specialized support.
In this case, your Best Care counselor will work with you to find the most appropriate and cost-effective resource. Any fees related to using that resource then become your responsibility.
Convenient service times available
Day, evening, and weekend appointments are available to meet the needs of your busy schedule. Best Care counselors provide assistance over the phone, online via a secure website, and in-person at a convenient location near your worksite or home.
Crisis and emergency services
Crisis and emergency services are available 24 hours a day, 7 days a week.
Crisis Text Line is free, 24/7 support for those in crisis. Text 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis. With over 100 million messages processed to date, we’re growing quickly, but so is the need.
Best Care EAP provides 24-hour assistance by professional counselors each day of the year.
If you need to talk to someone immediately, you can call 800.801.4182 or 402.354.8000.
Confidentiality is a priority
Your use of Best Care FSEAP counseling is completely confidential. Information cannot be shared with anyone without your written permission unless otherwise required by Law.