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Telecommunications

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  2. Information Technology Services
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  4. telephones-and-voicemail

Request New Service or Change Existing Service

Email support@nebraska.edu to initiate new service or change existing service, including requesting a new physical phone or a new Jabber software phone that allows you to place and receive calls from your computer.

Set Up Voicemail

  1. From your desk phone, call 4-6245
    • If you are away from your desk, call 402-554-6245 and dial * followed by your seven-digit extension (554-XXXX).
  2. Dial 654123 when prompted for your security code.
  3. Follow the prompts to set your new security code, record your name, and record your greeting
  4. Your mailbox is initialized once you hear “Congratulations!”

If you are having trouble, please contact the help desk at 402-554-HELP (4357).

Reset Voicemail Passcode

Do you need your voicemail passcode reset? You don’t have to call for help anymore!

Whether you call it a passcode, a password, or a pin, the University of Nebraska ITS department has added the ability to reset your own voicemail password in the voicemail system. Simply go to this website: https://voicemail.nebraska.edu, and click on Forgot Security Code?. On the next screen, enter your 7-digit phone number, check the “I’m not a robot” box, and click okay.

As always, if you need assistance, please call 402.554.4357.

  1. Intiate the voicemail passcode reset by entering your 7-digit phone number.

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