Request New Service or Change Existing Service
Email support@nebraska.edu to initiate new service or change existing service, including requesting a new physical phone or a new Jabber software phone that allows you to place and receive calls from your computer. See phone options.
Set Up Voicemail
- From your desk phone, call 4-6245
- If you are away from your desk, call 402-554-6245 and dial * followed by your seven-digit extension (554-XXXX).
- Dial 654123 when prompted for your security code.
- Follow the prompts to set your new security code, record your name, and record your greeting
- Your mailbox is initialized once you hear “Congratulations!”
If you are having trouble, please contact the help desk at 402-554-HELP (4357).
Reset Voicemail Passcode
Do you need your voicemail passcode reset? You don’t have to call for help anymore!
Whether you call it a passcode, a password, or a pin, the University of Nebraska ITS department has added the ability to reset your own voicemail password in the voicemail system. Simply go to this website: https://voicemail.nebraska.edu, and click on Forgot Security Code?. On the next screen, enter your 7-digit phone number, check the “I’m not a robot” box, and click okay.
As always, if you need assistance, please call 402.554.4357.
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Intiate the voicemail passcode reset by entering your 7-digit phone number.