Dr. Changsoo Song

Bio

Changsoo has recently received his Ph.D. at the School of Public Administration. His major research areas include managing information in the public sector and public and nonprofit management. His dissertation research examines the factors that need to be considered for effectively designing, implementing, and evaluating public and nonprofit programs, focusing on information technology assistance programs for micro-enterprises. During his graduate study, he has finished two other papers examining the service quality of state and local electronic government and the influence of social media in government on citizens’ perceived transparency and trust in government. He has been teaching Public Policy Evaluation and Research Methods in Public Administration for graduate students, and Program Planning and Evaluation, Introduction to Public Administration, and Applied Statistics and Data Management in the Public Sector for undergraduate students. Off campus, he has taught Local E-Government Program Evaluation, a professional training course for local government officials. 

Education

PhD, Public Administration
University of Nebraska Omaha

MBA
Miami University (Oxford, Ohio)

MPA
University of Seoul (South Korea)

Professional Background

Research Fellow
Global Digital Governance Lab

Senior Research Specialist
Korea Institute of Local Information Research and Development

Research Fellow
Korea Institute of Public Administration

Senior Research Fellow
Korea Institute for Public Autonomy

Research Interests

Public and Nonprofit Management

Managing Information and Technology in the Public Sector

Evidence-Based Program Design, Implementation, and Evaluation