Round Table: Work smarter, not harder: Understanding and leveraging Individual and Collective Intelligence in Virtual Groups
Work smarter, not harder: Understanding and leveraging Individual and Collective Intelligence in Virtual Groups
Coffee and cookies will be provided.
Organizations increasingly use information and communication technologies to enable virtual group work, yet the performance of virtual groups varies widely based on several different factors, and it is unknown how the intelligence of groups or group members affects virtual group performance. Are some virtual groups smarter than others? Can organizations create successful virtual teams by selecting the brightest individuals as team members? How can technology aid in making groups more intelligent? The answers to such questions are important in helping organizations create virtual groups and enhance virtual group work. This research addresses two issues of intelligence at the group level: first, the emergence of collective intelligence—the measurable ability of a group as a whole to perform consistently well across tasks--and second, the effects of individual intelligence and other traits on virtual group performance. Specifically, this two-study dissertation uses coordination theory and media synchronicity theory to (1) theoretically and empirically examine the conditions under which individual and collective intelligence lead to virtual group performance, and (2) propose a technology-based technique that should allow groups to work more intelligently. My talk will focus on Study 1.
Jordan Barlow is a PhD candidate and associate instructor at the Kelley School of Business, Indiana University. His research interests include two broad areas: (1) collaboration and (2) IS security. His research, which is primarily behavioral and quantitative, has been published in several journals and conferences, such as MIS Quarterly, Group Decision & Negotiation, Communications of the AIS, and ACM's CSCW conference. Currently, Jordan works as managing editor of MIS Quarterly Executive. He is a graduate of the Master of Information Systems Management program at Brigham Young University. Before pursuing a Ph.D., Jordan worked in industry as a small business technology consultant with Squire & Co. in Orem, UT.
Jordan Barlow is a candidate for the ISQA faculty position at the College of IS&T.