Online Student Support Services
Technology Tips During Remote Learning
Stay Connected with Your Courses
- Check your course syllabus, Canvas, or UNO email for changes to your semester schedule.
- Organize your schedule around shifting responsibilities and deadlines.
- Communicate with your instructor if you need accommodations for due dates, quiz times, or accessibility concerns.
- Ensure you are receiving instructor notifications and announcements by checking your notification preferences in Canvas and by downloading the Canvas Student mobile app for easy access when you may not have a computer.
- Practice patience with yourself and your instructor as you adjust to a new learning environment.
Familiarize Yourself with Online Tools
Get to know the tools you need during the shift to remote teaching and learning. Common UNO online tools - Canvas, Zoom, VidGrid, Box, Respondus - provide you with a quality learning experience even when you may not be in a physical classroom. Make sure you can access the common tools on your device by visiting my.unomaha.edu.
Ask for Help
Your safety and success is our number one priority. During this time of transition, it is especially important to ask for help. Please don't hesitate to reach out if you are experiencing issues with online tools, need assistance with internet and device access, or have questions about university operations.
If you decide to use free local wifi hotspots, please follow best practices from local health authorities and take precautions to protect your and your community's health and safety.
Some local internet service providers are offering significantly discounted services to students to assist with the transition to remote learning:
Log in to your class frequently to check out changes to the course, review the syllabus, and look for assignments that are coming due.
Collect course materials
Make sure you have all the books and technology you need for your class
Create a schedule
Log in at a regularly scheduled time to check for new assignments and to participate in online discussions. Schedule additional regular time for reading and writing on big projects and to prepare for class participation.
Take a break
Designate time away from the computer to give yourself a break.
Don’t wait until the last minute
Avoid penalties for late assignments that are tardy due to technology failures. Turn work in safely ahead of scheduled deadlines in case of difficulties related to technology.
Communicate with your instructor
Direct, one-on-one communication with your instructor is one of the benefits of online classes. Take advantage of it!
Online classes are most effective when everyone participates. Be an active participant in discussion boards and group work making meaningful comments and asking thoughtful questions to spark further discussion.
Practice good "netiquette"
Be a good digital community member in your online classrooms by practicing “netiquette” (internet etiquette). Remember to be courteous, provide context for your message, and be resourceful (check your syllabus, assignment information, or previous emails to see if you find the answer there first).
- Stay Engaged with Your Courses
- Check your course syllabus, Canvas, or UNO email
- Familiarize Yourself with Online Tools
- Get and Ask for Help
Below are some of the services available to online students. Please check each site for specific details and operations as services are tailored in response to coronavirus (COVID-19).
UNO Libraries provide access to many resources that are especially helpful to online learning students, including:
The MSLC provides UNO students the assistance they need to conquer academic challenges in Math and Science. Help is available for online students via Zoom online tutoring. Students seeking an online tutoring appointment, should visit the Zoom Tutorial for Online Students.
The ORCA provides opportunities and funding for students to show off their scholarly activity each year, and online learners are key participants and beneficiaries.
The Office of Military & Veteran Services has dedicated support services for military-affiliated students. Staff members are available to assist online students via phone, email, and/or Zoom.
The ASC collaborates with students, administrators, faculty, and staff to ensure access to reasonable and appropriate student disability accommodations for on-campus and online learners alike.
Online learners are encouraged to take advantage of the many services offered through ACDC, such as career exploration, job & internship search, practice interview, and resume and cover letter review. Zoom sessions are available.