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Telecommunication Information Services
Telecommunication Services

I Want to

Report a phone problem
Contact Dick May @ 4-2854
or Andrew Taylor @ 4-3599
Fill out an Online Trouble Request Form
Move, Add, or Change my Phone
Contact Dick May @ 4-2854
or Andrew Taylor@ 4-3599
Fill out an Online Request Form
Learn how to use your phone
Mulit Line Digital Phone Tutorial
Standard Desk Phone Tutorial
Download a PDF Instruction Sheet
Reset my voicemail password, system name, or announcement
Contact Dick May @ 4-2854
or Andrew Taylor @ 4-3599
Send us an e-mail to telecomm@lists.unomaha.edu
Acquire a Cellphone, Blackberry, Smartphone, or pager
Contact Stuart Martin
by phone at 4-2799
by E-mail: stuartmartin@unomaha.edu
Setup up a Video or Audio Conference call
Contact Dick May @ 4-2854
or Andrew Taylor @ 4-3599
or send an e-mail to unotelecom@unomaha.edu
Request a campus phone directory
Contact Information Operators @ 4-3036
or Send an e-mail to stuartmartin@unomaha.edu
Locate a faculty or staff member
Visit the Nebraska University 4 n 1 Directory
Nebraka.edu online directory
Join the UNO Alert messaging capability
SMS text messaging soloution
Desktop Alerts soloution
Services :Additional

The following is a list of other capabilities that are available through the Telecommunications Department.


University Information and Special Events
The UNO Information Attendant and evening/weekend recorded announcements are available to inform callers and visitors of UNO activities and special events.

Pertinent information should be addressed to:

Conference Telephone
Specially designed conference units are available to facilitate teleconferencing requirements. The units provide excellent communication when several people in an office or meeting room need to talk simultaneously with a distant party.

Conference Calls
All UNO provided telephones are capable of conferencing up to six parties (the originator and five others). If a larger teleconferencing application is required, the UNO Telecommunications Department can make additional arrangements for larger groups. All UNO Digital phones can conference up to 5 people. Analog up to 3 (self plus 2)

Telephone Credit Cards
Faculty/staff members may need a university credit card for placing official calls when away from UNO. These are issued and monitored by the Telecommunications Department. Requests can be made using the credit request form
( Calling Card Request ).

Cellular (Wireless) Phones
A limited stock of the hand held, pocket sized cellular (wireless) phones can be checked out from Telecommunications for use by faculty/staff for official use. They can be used while traveling on university business and/or used for events where no permanent phones are available.

Arrangements are also available with various vendors for faculty/staff to purchase cellular / wireless services at the UNO/UNMC corporate rates.

Pagers
Digital pagers are available through a contract with UNMC. Local coverage, Nebraska coverage and a national coverage plans are available.

Voice Mail
Voice Mail provides a cost effective method of receiving and recording incoming telephone calls. The UNO voice mail system provides a number of features, such as, auto attendant, broadcast messaging, group forwarding and etc, which can be customized for specific departmental applications.

800 Service
UNO provides an 800 line for official business calls into the university. The line accepts calls from Nebraska and Iowa only. The Telecommunications Department, on a charge back basis, will negotiate and coordinate implementation of dedicated 800 services for individual departments.

Directories
Telecommunications department stocks copies of the directories from UNO, UNMC, UNL, UNK, State of Nebraska and commercial directories (White and Yellow Pages) for Omaha, Council Bluffs and Lincoln. White/Yellow pages updates are coordinated annually.

Notary Public Service
The information attendant at the EAB Information Center are authorized Notary Publics and provide free notary public services to students, faculty and staff.