Frequently Asked Questions
What if I Receive a VA Education Overpayment?
Overpayment of educational benefits occurs when you receive an incorrect
benefit payment that is more than what you are entitled to receive. The
educational benefits you receive are affected by any changes you make in
your current registration including full-time/part-time status,
cancellation, withdrawal, college/major, and academic standing
Standard of Progress
Once you begin receiving educational benefits, you
are required to make satisfactory progress toward graduation. The
following briefly describes some unacceptable standards of progress at
- Drops/Withdrawals: The effective date of any dropped course or
withdrawal from UNO is reported to the VA.
- Repeated Courses: Each semester, the Veterans Affairs Office staff
reviews your academic record for any repeated courses prior to
certification. No repeated course may be certified for VA benefit
payments if you previously received a satisfactory grade for the
course. If you are repeating a course in which you initially received
a grade of less than "C," this course will not be used as part of
your regular enrollment unless your approved program requires a
grade of "C" or better. In cases where a repeated course is
discovered late, an adjustment will be made by UNO and proper
notification will be made to the VA regional office. This adjustment
may result in an overpayment and/or reduction of benefits.
- Grades of "N," "I," and "NR": Courses with non-punitive grades are
not used to complete graduation requirements. The VA requires UNO to
report non-punitive grades received by veterans using educational
benefits. If you receive a non-punitive grade in a course, that
course will not be used in the calculation of UNO enrollment status
for the term. When the reporting of these grades changes your status,
any overpayments will be assessed against you. The following are
- "N" = No Pass. "P" is interpreted to mean "C" or above. Grades of "N"
are reported to the VA regional office immediately following the
term the grade is received. NOTE: Veterans should give careful
consideration before registering for courses on a Pass/No Pass
- "I" = Incomplete. The grade of "I" designates incomplete work in a
course. The VA allows one year to remove an "I" and have a grade
recorded. NOTE: Do not reregister for a course in which
you have received an "I."
- "NR" = No Report. The instructor did not report a grade for the course.
The VA allows one year to remove an "NR" and have a grade
- Academic Amnesty: If you file for academic amnesty for any
semester covered by veteran's benefits, you will be required to pay
back all benefits received for that semester. Academic amnesty can
remove semesters from your transcript as if you have never taken
them. Each college at UNO has their own rules and procedures for
- Academic Dismissal: UNO is required by law to report to the VA
regional office any veteran or eligible person that is academically
dismissed. These reports are made immediately following the term
that you are academically dismissed. To have benefits reinstated,
you must follow UNO procedures to be removed from dismissal. Upon
readmission to UNO, please notify the Veterans Affairs Office and
they will report this release to the VA regional office.
- Change of Program: If you receive VA educational benefits and have
accumulated sixty or more credit hours (earned at UNO, transfer
credit, or a combination of both) you must officially declare a
degree program and a major. Once a degree program and a major has
been declared, it is important not to change. The VA allows ONE
change of program without special approval. If you wish to change
your program, you should visit the Veterans Affairs Office at UNO
and ask for Change of Program paperwork.
How can you prevent overpayments
You can prevent problems with
overpayments by promptly notifying the MaV USO of any
changes affecting your educational benefits including dropping or adding
a course or otherwise changing your enrollment form full-time to
part-time status; canceling or withdrawing from UNO for a term;
receiving a grade that does not count toward graduation (e.g., No Pass,
Incomplete, and No Report); applying for academic bankruptcy for a term;
or changing your degree program and major. Remember, the sooner the VA
is notified, the greater the possibility that an overpayment can be
How Do I Receive Advance Pay?
An eligible person may elect to be paid in advance for the initial
month of enrollment or fraction thereof plus the amount payable for the
following month. You should be aware that if you receive advance
payments, for example, August and September at the beginning of a fall
term commencing in August, you would not receive your October benefit
check until 1 November. If you have an existing overpayment in your VA
account, part or all of the advance payment may be applied to liquidate
Advance payment is dependent on the following
- You must be certified for at least half-time enrollment. (6 hours
for undergraduates, 4.5 hours for graduate students)
- You must apply for advance pay 35 days prior to the school term
NOTE: You can only request advance pay if you are not receiving
break pay. Break pay is an interval payment you can receive for the
interval or break between two school terms. In most cases, the VA will
pay you for the break between two semesters, or summer sessions. If you
want to know if you will be eligible for break pay contact the UNO
Veterans Affairs Office.
If you meet the above criteria and want advance pay notify the UNO Veterans Affairs Office.
When your check arrives the UNO Veterans Affairs Office will send you an
email through the UNO website Lotus Notes. This email will notify you
we have received your check for advance pay and it is waiting for you to
pickup at the UNO Student Accounts Office. Any advance payment not
picked up 30 days after classes begin will be returned to the US
Am I Eligible for Tutorial Assistance?
Most eligible VA students who are experiencing difficulties in courses
required for their program of study may be eligible for tutorial
assistance. To be eligible, you must:
- Be enrolled at least half time (6 hours for undergraduate
students, 4.5 hours for graduate students)
- Bring to the Veterans Affairs Office a letter from your advisor
stating you have a verifiable need for tutorial assistance, that the
course in question is required for graduation, the name, position, and
address of your tutor and that this tutor is qualified to instruct you
in the course work
The allowance for tutorial assistance cannot excel $100 per calendar
month with a maximum assistance of $1200. Any tutorial assistance paid
in excel of $600 will be taken from your entitlement.
How do I Make Monthly Verifications?
If you are Chapter 30, 1606, 1607, 32 or 34/30 you must make monthly
verifications affirming you are still attending your coursework. This
can be accomplished in one of two ways. On the last day of each month
you are in school:
- First way:
- Connect to the VA's Internet website at
and follow the link to the Web Automated Verification of Enrollment
(WAVE) program. Enter your first and last name in the appropriate
blocks, your Social Security Number (minus the dashes) and your
password. The first time you use the WAVE use your last 6 digits
of your SSAN. Once you enter into the WAVE it will prompt you
for a new password.
- Click on the link Verify Monthly Enrollment Status. Check to see
you registration status:
- For Undergraduate Students:
Full time is 12 hours or more
3/4 time is 11 to 9 hours
1/2 time is 8 to 6 hours
1/4 time is 5 to 1 hours
- For Graduate Students:
Full time is 9 hours or more
3/4 time is 8 to 6 hours
1/2 time is 5 to 4.5 hours
Less than 1/2 and more than 1/4 time is 4.5 to 3 hours
1/4 or less time is 2 to 1 hour
Note 1: The UNO Veterans Affairs Office will not change your hours
if you still fall within a certain time area. (For example: if you are 3/4
time at 10 hours and drop a 1 hour class we will not make a change to St.
Louis because you are still 3/4 time.)
Note 2: If the WAVE has you listed as a full time student and you
are really 3/4 time DO NOT MAKE CHANGES-DO NOT VERIFY. Contact the UNO
Veterans Affairs Office. If you make changes on the WAVE they will stop
- The WAVE offers many options for changing information such as
password, email address, and direct deposit information. If you
use the email option be sure you keep your email address up-to-date.
- The second way to verify is by telephone. If you enrollment has not
changed during the month call 1-877-823-2378 on a touch-tone phone.
What is Top-Up?
The VA has a program for people on active duty to use their GI Bill in
conjunction with tuition assistance. The program "Top-Up" allows the VA
to pay you the difference between the total course cost and the cost
covered my your service department, up to the maximum rate we would pay
For example, if you were enrolled in a one-month course that was considered
full time and the total course cost was $1500, and the military was paying
$1000, we could pay the difference, $500. We could pay that amount because
the $500 is less than the maximum rate payable to a veteran, $900. If the
same course was $1500 and the service department was only paying $100, the
most the VA could pay would be $900, the maximum rate payable to the vet.
We pay whichever one is less.
If you are getting 100% TA for a class, you would not be eligible for
Top-Up for that class.
Keep in mind the VA looks at the figures on the approved application for
TA to determine the amount paid by the service member. If there is a lab
fee not reported on the TA Form, the VA cannot pay for that. We can only
pay the difference between the total course cost and the cost paid by
service department (up to the maximum amount payable to a veteran) as
reported on the TA Form.
If you have never applied for the GI Bill, you will have to apply for the
GI Bill to use Top-up. You can download the application VA Form 22-1990,
complete and take to your Base Education Office. Tell them this is to use
your TOP-UP benefits.
Top-Up does reduce your GI Bill entitlement. At current GI bill rates, for
each $1004.00 we pay you in Top-Up, we will take away one month of full time
benefits. You start the GI Bill with 36 months of full time benefits.
What happens if I do not maintain Satisfactory Attendance, Conduct and/or Progress?
Once you start receiving benefits, failure to maintain satisfactory
attendance, conduct, progress, or have an excessive number of withdrawals
the certifying official at the MaV USO will notify the
VA and place a hold on your ability to register for classes. In order to get
the hold removed you must pick up the Probation or Academic Suspension
Worksheet and complete the following paperwork:
- Complete VA Form 22-8873, Supplemental Information for Change of
Program or Reenrollment After Unsatisfactory Attendance, Conduct, or
- Take VA Advisor Letter to your College and give to your academic
Once we receive a letter from your advisor verifying they conducted a
counseling session with you and the VA Form 22-8873 the registration
hold will be removed from your records.
I Have Run Out of Benefits--Can I Ask For An Extension?
The VA can extend entitlement to the end of a term, quarter, or semester
if the ending date of your entitlement falls within a term, quarter, or
semester. You must do the following:
- Bring the VA letter stating when your benefits will expire to the
UNO Veterans Affairs Office. This is usually on the last letter you
received from the VA giving you your monthly stipend rates for the
current semester you are attending.
- Complete VA Form 21-4138, Statement of Claim requesting an extension
of your Educational Benefits until the end of the semester you benefits
will expire in. For example, if your benefits expire on 12 September you
may ask for benefits until the end of the Fall Semester.
The MaV USO will then send your VA letter and statement
of claim along with a copy of the semester's dates and courses you are
You should receive a new benefit letter from the VA Regional Office in St.
Louis in a few weeks. Please bring the MaV USO a copy
of this letter.
Can I Receive Benefits for an Audit or Credit/No Credit Courses?
- Students receiving veteran's educational benefits may not receive
benefits for Audited courses.
- Students receiving veteran's educational benefits and wishing to
take courses on a Credit/No Credit basis MUST stop by the MaV USO (located in 117 EAB) to meet with a VA representative to
determine their eligibility. Eligibility is determined on a case-by-case
basis, and may require written permission from an academic advisor
prior to being approved for such courses. A loose guideline for
determining your eligibility in these courses is to simply ask
yourself, "Does this course directly apply to my program/major course of study?"
Frequently Used Telephone Numbers, Addresses, Email Addresses, and Websites
- Nebraska Department of Veterans' Affairs
Post Office Box 95083
301 Centennial Mall South, 6th F
Lincoln, NE 68509-5083
State of Nebraska - Dept. of Veterans' Affairs Email Addresses
State of Nebraska Department of Veteran Affairs
- Nebraska Counties Veterans Affairs Offices
- VA Regional Office
Post Office Box 66830
St. Louis, MO 63166-6830
1-800: 1-888-GIBILL-1 (1-888-442-4551)
Direct Deposit: 1.877.838.2778
St. Louis Regional Veterans Office