IT Resources & Facilities
IS&T Systems and Support
The members of the Systems Staff at the College of Information Science and Technology are dedicated to providing quality support for faculty, staff and students. We enjoy working to facilitate your needs with a professional and friendly approach. Below is our contact information.
To submit a technical support request, send an email to firstname.lastname@example.org or call 554-4932.
1110 S. 67th Street - PKI 241A
Omaha, NE 68182
Phone: (402) 554-4932
Hours of Operation: Monday-Friday 8:00am-6:00pm
- Software Installation and troubleshooting
- Classroom server support
- Printer Installation
- Hardware Repairs
- Website help
- Technical specifications
- Much more
Classrooms and Computer Labs
The Systems Staff maintains classrooms and computer labs that directly support academic and research endeavors of the College. Each lab is unique in function, and customized to suit student, faculty, and staff needs.
Public lab computers are available on the first floor on the back of the building adjacent to the atrium. Students, faculty, and staff may login to any lab computer using their UNO netID. For software installation requests, please contact us at any time.
Virtual Private Network (VPN)
The University has a Virtual Private Network available for anyone with a valid netID. Connecting to the VPN allows you to access your files, connect to network shares, and more. Connect to the UNO VPN with your netID credentials here or see the instructions below.
PKI provides an unencrypted wireless network for students, faculty, staff, and visitors. To connect set your SSID to 'UNOGuest'. More information can be found here.
There are two print kiosks available for students, faculty, and staff use located on the first floor behind the atrium. Use your MavCard may use the WEPA print kiosk on the first floor, west side adjacent to the atrium. For more information, see instructions here.
Here's a list (pdf) of all the software applications in our labs. *Note* We have many virtual applications, so if you can't find what you are looking for in Start --> All Programs, just open one of the 'Apps' folders on the desktop.
Dreamspark is program that provides various free Microsoft software applications to our students. Full copies of Windows Operating Systems are part of the many pieces of software available through the program. Click the links below for a full list of software.
Who Can Sign Up?
Only students that have majors or minors declared in the College of IS&T or are faculty or staff members in the College of IS&T are eligible to sign up.
I've Signed Up, But Where Is My Information?
Because we validate each person to make sure they are in the College of IS&T, it may take a few days before you receive an email with your login information.
To request an account, send an email to email@example.com.
Other Available Software:
Visual Paradigm offers University of Nebraska at Omaha VP for educational use through the VP Academic Partner Program.
Erwin Process Modeler 7.1 - Process modeling software for student use. Download and extract the .zip file, then run setup.exe.
Erwin Data Modeler 8.2. - Data modeling software for student use. *Note* this version only allows for 25 tables. To unlock the full version, please fill out this form. You will receive an email with a license key within 3-5 days from the Erwin support team.
- Choose LMP for license type, and when asked for a Site ID, use 921032.
- If asked for your computer’s MAC address, here are some instructions.