Daily Work Level Assessment

At the Daily Work level, staff perform work-embedded and often indirect assessments focused on improving individual performance, services, and achievement of individual and unit support objectives. Daily Work assessments are used by reflective practitioners to improve individual contributions, and eventually to provide data for assessment at the Unit/Division level.

Plan

  • Identify support objectives for your position
  • Elicit support objectives for your position from clients
  • Determine the services and/or activities that will achieve your support objectives
  • Identify assessment points (where, when, how data will be collected)
  • Utilize or develop a support objectives master matrix for your position
  • Identify gaps and repetition in the support services offered by your position
  • Determine measures for objectives

Improve

  • Review results
  • Compare results to expectations
  • Identify weaknesses and strengths
  • Formulate action plan
  • Implement action plan
  • Report results and begin next assessment cycle

Collect

  • Collect data and/or artifacts
  • Assemble analysis team(s)
  • Choose analysis and interpretation methods
  • Formulate logistical plan
  • Transform data into evidence